Frequently Asked Questions

The Program allows you to earn points by making purchases of participating f’real products or participating in specific f’real perks activities.

Members can redeem points on several different rewards like an Amazon gift card, digital music downloads, or apps for a smart phone.

Sign-up: Sign-up for an account to get started on the landing page- www.frealperks.com

f’real Purchase: Complete an in-store or online purchase of a f’real product and keep your receipt. Then, follow the instructions provided on the Program website to scan and upload a copy of your receipt to earn 20 points for each participating product purchased specified on the receipt. Receipts can only be submitted once and the date of purchase and participating product(s) must be legible on the receipt.

f'real perks Sign Up: Follow the instructions provided on the Program website to receive 100 points when you initially sign up for the Program. Participants can only receive these 100 points once.

f'real perks Profile Completion: Follow the instructions provided on the Program website to receive 50 points when you complete your profile. Participants can only receive these 50 points once.

f'real perks First Login: Follow the instructions provided on the Program website to receive 50 points when you complete your first login to the Program. Participants can only receive these 50 points once.

f'real perks “Opt-In”: Follow the instructions provided on the Program website and “opt-in” to receive future marketing communications from f’real.

Watch Video: Follow the instructions provided on the Program website and watch the provided video in its entirety to receive 5 Program points. Users who do not complete watching the video will not receive points. Users may watch a video as many times as they would like but will only receive 5 points one time for each respective video. Additional videos may be posted from time to time so be sure to occasionally visit the Program website.

f'real social media: Follow f’real foods on Instagram and Twitter and earn 20 points for each channel followed. You could also Like the F'real Facebook page.

f’real social media: Share a f’real foods Twitter post and earn 5 points for each shared post. Limit of 100 posts shared per calendar year for a maximum of 500 points per calendar year. Share on Facebook is also available for our Facebook users.

Referred User: Follow the instructions provided on the Program website to invite friends and family to participate in the Program. When a referred user signs up for the Program you will receive 50 Program points. Limit of two referrals per for a maximum of 100 Program points per person via this method. Participants must only refer friends and family members with whom they have an existing relationship with.

Take a picture of the receipt and the following must be showing:
Participating store name, valid date, participating products and payment confirmation. Sorry – blurry images can’t be accepted.

Contact us and explain the issue.

  1. Purchase one or multiple f’real milkshake, smoothie, or frappé products in a single transaction and take a photo of your receipt
  2. Text FREAL with a picture of your receipt to 811811 and follow link to sign up OR visit the website www.frealperks.com and follow the sign up steps to sign up and upload receipt OR submit via email to redeem@frealperks.com You only have to sign up once.
  3. You will receive a text message to acknowledge receipt
  4. Once receipt is validated, points will be applied to your account
  • To send email messages with link to program details to keep you informed of upcoming offers.
  • To identify who and where to send the prize to upon validation of receipt and redemption of prizes.

You can view all Participating products here

Qualifying receipt must be submitted before the program end date i.e. February 28, 2019.

Participants will receive their reward once they build up enough points following program engagement and purchase behavior.

No. The reward has no expiration date etc.

Yes you can mix and match participating items as long as there are items on the receipt.

All retailers that sell qualifying f’real products will be accepted. You can find one near you by visiting www.freal.com/find-a-freal/

 

Log into the f’real Perks website: www.frealperks.com and edit your account information with your new information. Note: the address you put in when you redeem a prize is the address the reward gets mailed to. P.O. Boxes are not valid. The phone number and email address you put in will be where the marketing messages and digital rewards go to.

Yes, as long as the receipt has not been previously submitted.